Atomy BD Mart · Get in Touch
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Questions about products, orders, or delivery? Our team is ready to assist. Reach out any way that suits you.
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Whether you have a question about a product, need help tracking your order, or want to learn more about Atomy's Korean wellness range — we're just a message away. We typically respond within a few hours.
Response Hours
Saturday – Thursday
9:00 AM – 9:00 PM
Friday
2:00 PM – 9:00 PM
Short Day
Public Holidays
Limited availability
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Find Us
We're in Uttara, Dhaka
Uttara, Dhaka, Bangladesh 1229
FAQ
Frequently Asked Questions
Are the products 100% original?
Yes — every product sold on Atomy BD Mart is sourced directly from Atomy Korea through official channels. We are an authorized third-party official seller, which means you get the same genuine product sold on uk.atomy.com and other official Atomy platforms worldwide.
How long does delivery take?
We deliver across Bangladesh within 24–48 hours for Dhaka city, and 2–4 business days for other districts including Chittagong, Sylhet, Rajshahi, and Khulna. You'll receive tracking information once your order is dispatched.
What payment methods do you accept?
We accept bKash, Nagad, Cash on Delivery (COD), Credit/Debit Card, and Bank Transfer. COD is available across all major districts. For large orders, we recommend bKash or bank transfer for faster processing.
Can I return or exchange a product?
Yes. If you receive a damaged or incorrect product, contact us within 48 hours of delivery with photos and we'll arrange a replacement or refund. We want you to be completely satisfied with your purchase.
How can I track my order?
Once your order ships, we'll send you a tracking number via SMS or WhatsApp. You can also contact us directly on 01718787468 or message us on Facebook with your order ID and we'll update you immediately.
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Ready to experience
real Korean beauty?
Browse our full collection of 100% original Atomy skincare, nutrition, and wellness products — delivered fast across Bangladesh.